Terms & Conditions

Book your holidays in all serenity in the area "Comtesse de Dordogne"
The domain is open all year round.

Booking terms and conditions:

Reservations are made via the booking engine integrated on our website, by email or by phone.

A deposit of 30% of the total amount will be payable when booking on our site.

The reservation becomes effective only after receipt of the 30% deposit within 7 days

The balance will be payable on the day of your arrival.

Please tell us when booking how you want to pay the deposit: check, transfer and credit cards accepted.

If you wish to pay the deposit by transfer, here are our bank details:

Regional Bank of Crédit Agricole Charente Périgord

Le Bugue branch: SARL COMTESSE DE DORDOGNE 24620 Les Eyzies de Tayac

IBAN: FR76 1240 6000 2380 0140 5729 771



This contract is established for a maximum capacity of people. If the number of people indicated when booking (including babies) is exceeded, we reserve the right to refuse access to our lodgings and houses.

The rental price includes:

- Rental of the fully equipped house

• 1 hand towel and 1 bath towel per person.

• Sheets (duvets with duvet covers and pillowcases) raised beds.

• Unlimited access to terraces, swimming pool, green spaces, children's play area and picnic area with its fishing pond.

• Water, gas, electricity.

• Heating (cold periods)

The rental price does not include:

- Tourist tax (approximately 1 to 2 € / day and per person, depending on the house and the number of adults and children - To be paid on site on the day of your arrival)

Note: If you want to know your tourist tax using the official calculator issued by the tourist office of the “Vallée de l'Homme”


Bail : (to be paid on the day of your arrival and returned within the week following your departure)

- Belle-Vie / View: € 600 - Panoramic: € 450 - Voucher / Rest: € 350 - Petite-Beune: € 250

Cleaning costs, one week or more: (compulsory)

- Belle-Vie / View: € 120 - Panoramic: € 105 - Voucher / Rest: € 85 - Petite-Beune: € 65

Possible supplements:

- Baby equipment: wooden cot and bedding, high chair: € 35 per stay.

Commitment of the tenant at the end of the stay:

The cleaning of the houses and lodgings is the responsibility of the owner, however during the rental period and before his departure, the tenant agrees to:

• Put all the furniture in order as it was found when entering,

• All bins must be emptied,

• Clean and store all kitchen equipment,

• Leave the refrigerator and the dishwasher completely empty and clean,

• Report any deterioration of equipment occurring during the stay.


The amounts and percentages of the conditions below are to be paid by customers in the event of cancellation.

Cancellation free up to 14 days before the date of arrival.

30% of the reservation amount if less than 14 days, 50% if less than 7 days and the whole if less than 4 days.

Cancellation for restrictions due to Covid-19:

Full refund of the deposit due to Covid-19 health restrictions if the (justified) cancellation occurs before 5 days after your arrival.

Cancellation by the owner :

The owner pays the tenant all of the sums paid,


State of play:

An inventory is drawn up on arrival, an inventory can be found in the houses and lodgings, this inventory is the only reference in the event of a dispute.

Security deposit or deposit:

On arrival of the tenant, a security deposit, the amount of which is indicated above, is requested by the owner. After the contradictory establishment of the exit inventory, this deposit is returned, after deduction of the cost of repairing the premises if damage is observed.

Use of the premises:

The tenant must ensure the peaceful character of the rental and make use of it in accordance with the destination of the premises. All our houses and lodgings are " non smokers "And the domain do not accept animals domestic workers.


The tenant is responsible for all damages resulting from his doing. He is required to be insured by a resort-type insurance contract for these various risks.


Name or company name: COMTESSE DE DORDOGNE
Address: 6 Avenue du Moustier, 24620 Les Eyzies-de-Tayac-Sireuil
Email address: contact by email here

Director of publication: COMTESSE DE DORDOGNE
SIRET identification: 88098374700010